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Information Technology Effectiveness & Value Creation

IT is becoming an ever-increasing factor in the success of organizations. Contributions from IT are both tactical and strategic. Tactically, the delivery of reliable and quality IT services are vital to the day-to-day organization. Strategically, IT needs to align with the broader organization to understand their needs and provide input into their planning. An aligned and high performing IT organization provides their organization with:

  • The right capabilities at the right time
  • A clear understanding about technology direction (opportunities & threats)
  • An agile IT organization; able to quickly respond to changing needs
  • IT value propositions that clearly explain benefits in practical terms
  • Organizations that develop their people and have realistic succession plans

IT effectiveness assessments help organizations clearly understand their present state in terms of value and perception. Unrecognized gaps in IT’s core capabilities may limit success. Typically, IT gaps include:

  • Ability to effectively partner with the business
  • Truly understanding core needs & effectively prioritize them
  • Expressing ITs performance and value using audience appropriate language and metrics
  • Poor communications that may, in and of itself, drive IT perception problems

Puffin Advisors can help IT organizations increase their effectives by enabling IT organizations that:

  • Manage portfolios which align services with actual business needs
  • Provide the IT infrastructure & services required for secure and transparent information exchange
  • Improve the broader organization by proactively identifying opportunities to improve efficiency
  • Exploit opportunities to provide high quality IT services at a lower cost
  • Harness technology to differentiate and deliver competitive advantage
  • Identify and develop/acquire the skills set required to deliver IT strategy

Our assessment process:

IT Effectiveness Assessment Process

The Puffin team has the knowledge and experience to help IT organizations identify opportunities to improve their effectiveness and thereby deliver greater value to their organizations.

Contact Puffin Advisors today and let us help your IT organization fly to the right target. Learn how we would approach your unique situation and make lasting and positive impacts. To learn about our other services, please click here.

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